Thursday, June 12, 2008

IT SupportJob

Location:United StatesMissouri - Kansas City
This role is only available to residents of United Statesor to those who hold valid working visas or permits
Yotta MVS has a career opportunity for a motivated person to work as a member of our Technical Services support team. This individual will have the skills to solve internal and external technical issues ranging across hardware platforms, database configuration, software defects and education.
This position is responsible for ongoing support and maintenance of hardware and custom software applications used in the local government property tax administration and GIS environment.
Company ProfileYotta MVS has developed a unique niche of performing field data collection services for property tax administrators, GIS departments and 911 Agencies over twenty years. Yotta MVS combines today’s state-of-the-art technology, innovation, standardized processes and highly trained personnel to deliver a cost-effective solution for development and the field data verification of real property, addressing, and GIS data. We develop and support innovative tools for visualizing, analyzing, and managing geographic data on the desktop, and in the field.
Experience• Good general IT skills, including Windows Server 2003, Networking, Hardware, and System Administration. • Prior work experience with software implementation for state or local government is preferred.• Advanced experience with Microsoft Access, SQL and ESRI software is preferred.• Good communication skills and self-directed on short and medium term goals.• Flexible with the ability to recognize the need to do something and do it. • Manage multiple customer issues in a fast paced organization and prioritize effectively
Responsibilities• Provide in-person, inbound phone, web or e-mail support for internal and external customers nationwide.• Resolve customer inquiries and issues regarding Company software applications and services. • Train client staff and internal groups on use of Company software to ensure client satisfaction with the product.• Continually develop product expertise by reviewing new functionality, testing product issues, and utilizing internal resources • As we are a small but rapidly expanding organization, the role will also involve some general IT support responsibilities to ensure the smooth running of the systems that support Yotta’s business, operations, and products.• Updates appropriate reports and databases to track progress and define issues.Location – Kansas City, Missouri
What we offer• Fast growth company using leading edge technology.• Dynamic and exciting yet friendly culture.• Competitive salary and benefits• Opportunity for travelAdditional InformationSalary: from $35,000.00 up to $45,000.00 per yearPosition Type: Full Time, EmployeeRequired Education Level: Bachelors

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